FAQ: Fog Monster Mini Fog Machine For Tabletop Games & Special FX
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Is the power supply compatible with 220v to 240v?

Yes, and no need to buy a power converter, only a plug adapter to go from USA style plug to your local plug design. Below are the power requirements for the fog machines.

Output voltage : 24V DC

Input voltage : 110 - 250V

Wattage : 19W ( +/-1W )

The Fog Monster input voltage is 110 -250V, so if your voltage is 110 -250V, there is no need to buy a power converter for 110v to 220V. You only need to adapt to the plug.

You should easily be able to find these plugs available for around $5.00 and up USD.

Last updated: September 16, 2017 19:40

Wood, paper and cardboard: Can I use the fog machine with these items?

NOTE: For players with wood, card game tiles and boards, paper or cardboard terrain. Fog is humid air. Fog will cause moisture build up. Owners of paper or wood based game pieces should take moisture build-up into consideration before deciding to use fog in game as fog moisture may cause paper or wood based pieces to peel or warp.

Last updated: September 16, 2017 19:47

Will the fog machine affect plastic or nonporous items?

We have not found any problems from moisture build up on nonporous game pieces that use water or oil based paints. We have used wax paper under our set to protect any porous, wooden, or cardboard, table top surface from moisture.

Last updated: September 16, 2017 19:48

Shipping options: USA and International

Delivery Options

In the USA: Some rewards come with free shipping as listed. These will be delivered to our warehouse in the USA by ocean shipping, then shipped by USPS to your address. However, you also have an option for rushed air delivery direct from our factory’s fulfillment center at additional cost. (Note: If you choose express, instead of the free shipping, it will be additional.) Direct shipping from our factory will start once all components are finished and placed in boxes.

International buyers:

You must choose air delivery. We have worked hard to get this pricing and save you money. For some the air shipping is cheaper than waiting for ocean shipping. All duties, taxes, and or VAT will be the sole responsibility of the buyer.

Last updated: September 16, 2017 19:55

Product description: What are it's features?

“Fog Monster” Features:

Colorless - Will not stain or leave an oily residue on your terrain. Odorless - No unpleasant burning smell. Runs on water - No expensive formula or “juice” to purchase. Cool low lying fog has the same creeping effect as dry ice. Long lasting - Over 3 hours of continuous fog (Fog Monster version). Adjustable volume - You control how much or how little fog you want. The longer it’s on, the denser it becomes. Instant - Fog instantly begins pouring out when it’s turned on and stops when it’s turned off.

Last updated: September 18, 2017 21:28

Do I need to buy a special adapter for the small diameter pipe?

No the adapter comes with your Fog Monster.

Last updated: September 21, 2017 12:15

What is the difference between the small and the large diameter pipes?

We added small diameter pipe for folks who want to have a smaller “footprint” so to speak on piping fog onto their terrain. So it allows you to hide the pipe inside of your props. Check out this video for an explanation of how smaller diameter pipe can be used. https://www.youtube.com/watch?time_continue=3&v=0NIiQ5eKlEQ

Also this https://www.youtube.com/watch?v=Zn9NtADEDho

Last updated: September 21, 2017 13:48

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
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